TERMS &
CONDITIONS

Users must be at least eighteen (18) years of age or have the permission and supervision of a parent, legal guardian, educational institution, or authorized representative where applicable.

By using the Platform, you represent and warrant that:

Continued use of the Platform constitutes ongoing acceptance of these Terms & Conditions and any future amendments.

Certain Platform features may require users to register or create an account.

Users may participate as:

Users are responsible for:

BRAC reserves the right to verify identities, request additional information, suspend accounts, restrict access, remove privileges, or terminate accounts where fraud, abuse, misrepresentation, policy violations, security concerns, or unlawful activity are suspected.

Users remain responsible for activities performed through their accounts unless unauthorized access has been reported through official channels.

Users agree to use the Platform responsibly, ethically, lawfully, and in a manner consistent with the Organization's mission and community standards.

Users shall not:

BRAC reserves the right to investigate violations and take appropriate action, including content removal, account suspension, legal action, reporting to authorities, or permanent restrictions.

The Platform may facilitate charitable donations, crowdfunding campaigns, fundraising initiatives, emergency appeals, social impact projects, community support activities, and related charitable programs.

By making a contribution, donors acknowledge that:

BRAC reserves the right to review, verify, suspend, reject, investigate, redirect, withhold, refund, or remove fundraising activities where concerns relating to fraud, misrepresentation, compliance, legality, safety, or platform integrity arise.

Nothing contained on the Platform shall be interpreted as investment advice, financial advice, guaranteed returns, profit-sharing opportunities, or promises of specific outcomes.

Individuals, groups, organizations, institutions, beneficiaries, volunteers, or entities creating campaigns on the Platform remain solely responsible for the accuracy, legality, authenticity, and completeness of information provided.

Campaign creators agree to:

BRAC may request additional information, delay withdrawals, suspend campaigns, restrict access, conduct investigations, remove content, or terminate campaigns where concerns regarding authenticity, legality, transparency, beneficiary protection, safety, or compliance arise.

Campaign creators remain legally responsible for all information submitted through their campaigns and for any consequences arising from misrepresentation, misuse of funds, fraud, or violations of applicable laws.

BRAC processes donations, charitable contributions, crowdfunding support, grant-related contributions, campaign donations, and other voluntary payments through authorized payment channels.

Users acknowledge that:

Refund requests may be considered only in limited circumstances including:

Refund approval remains subject to verification, investigation, compliance requirements, payment processor policies, fraud-prevention reviews, legal obligations, and organizational discretion.

Approved refunds may be processed through the original payment method or any other lawful method determined appropriate by BRAC.

BRAC reserves the right to deny refund requests where:

Campaign cancellation, suspension, closure, rejection, removal, completion, expiration, or modification does not automatically entitle donors, contributors, campaign creators, applicants, or participants to refunds.

Payment gateway charges, banking fees, transaction processing costs, foreign exchange charges, regulatory deductions, or other third-party costs may be non-refundable where applicable.

Users should carefully review contribution details before completing any transaction.

The BRAC Forever Fund is a long-term supporter recognition and social impact initiative established to acknowledge individuals, organizations, institutions, philanthropists, and community members who contribute toward sustainable charitable and public-benefit objectives.

Participation in the BRAC Forever Fund may include recognition programs, supporter listings, digital acknowledgments, certificates, badges, donor walls, legacy records, appreciation programs, and related honorary initiatives.

Users acknowledge that participation in the BRAC Forever Fund does not create:

Recognition programs remain honorary and symbolic in nature.

BRAC reserves the right to modify, update, restructure, suspend, merge, discontinue, or replace any recognition program, donor category, supporter tier, listing, badge, certificate, acknowledgment system, or related feature where necessary for operational, legal, technical, compliance, security, privacy, or organizational reasons.

Recognition remains subject to verification, platform policies, applicable laws, and administrative review.

The Platform may provide petition systems, awareness campaigns, advocacy initiatives, public-interest programs, civic participation opportunities, social impact movements, and community engagement activities.

Users acknowledge that petitions, endorsements, signatures, support counts, comments, campaign participation, and public engagement indicators represent expressions of public participation only.

BRAC does not guarantee:

Petitions and advocacy campaigns are intended solely to encourage lawful civic participation, awareness-building, public engagement, and constructive social dialogue.

Users remain solely responsible for content submitted through petitions, campaign updates, comments, or related participation activities.

BRAC reserves the right to review, moderate, suspend, restrict, remove, archive, reject, or discontinue petitions where concerns relating to legality, safety, misinformation, fraud, abuse, privacy, public interest, compliance, or policy violations arise.

The Platform may provide opportunities for volunteer participation, membership programs, school and college community-service programs, ambassador initiatives, leadership opportunities, educational engagement programs, social impact projects, and related community activities.

Participation in such programs does not create:

unless expressly agreed in writing by BRAC.

Participants are expected to:

BRAC reserves the right to review, approve, reject, suspend, limit, revoke, or terminate participation in any volunteer, ambassador, membership, leadership, or community program at its discretion.

Any misconduct, misrepresentation, policy violation, abuse of authority, unlawful conduct, harassment, or misuse of organizational resources may result in immediate removal from participation.

The Platform may provide SOS features, emergency request tools, support channels, communication mechanisms, awareness systems, location-sharing capabilities, referral pathways, or related assistance services intended to facilitate emergency communication and support requests.

Users acknowledge that BRAC is not:

Use of SOS services does not guarantee:

Users experiencing emergencies should immediately contact appropriate emergency services, police authorities, hospitals, healthcare providers, disaster management agencies, or other competent authorities.

BRAC shall not be liable for delays, interruptions, communication failures, response failures, technical issues, service unavailability, or outcomes arising from the use of SOS services.

The Platform may permit users to submit complaints, grievances, concerns, observations, allegations, whistleblower disclosures, public-interest reports, corruption reports, safety concerns, anti-drug reports, senior citizen concerns, and related submissions through the Report BRAC system.

Users acknowledge that:

Users shall not knowingly submit:

BRAC reserves the right to review, verify, investigate, reject, remove, archive, restrict, moderate, forward, report, or otherwise process submissions where appropriate under applicable laws, safety considerations, platform policies, compliance obligations, or organizational procedures.

Submission of a report does not create an obligation upon BRAC to investigate, publish, act upon, resolve, or pursue any particular outcome.

The Organization may cooperate with lawful authorities where legally required or where public safety, legal obligations, fraud prevention, or public-interest considerations reasonably justify such cooperation.

The Platform may provide directories, listings, public resources, government references, institutional information, service links, contact details, public-benefit resources, and informational databases for public convenience.

The India Services Directory is intended to assist users in discovering and accessing publicly available information relating to government departments, public authorities, welfare programs, educational institutions, healthcare services, regulatory agencies, emergency contacts, and other community resources.

Users acknowledge that:

BRAC does not own, operate, manage, control, supervise, endorse, or guarantee any government department, institution, authority, agency, scheme, service provider, organization, or third-party website referenced within the directory.

Users remain solely responsible for independently verifying information before relying upon it for legal, financial, educational, healthcare, employment, regulatory, administrative, or other important purposes.

BRAC shall not be liable for actions, omissions, inaccuracies, interruptions, delays, decisions, outcomes, or consequences arising from the use of directory information or third-party resources.

The Platform may provide calculators, generators, converters, document utilities, productivity tools, educational tools, informational resources, software utilities, digital services, and related public-use technologies for convenience and informational purposes.

Such tools are provided on an "AS IS" and "AS AVAILABLE" basis.

BRAC does not warrant that:

Users are solely responsible for reviewing, validating, and verifying any outputs, calculations, generated documents, files, or information produced through the use of Platform tools.

The Organization shall not be responsible for losses, damages, errors, omissions, inaccuracies, decisions, or consequences resulting from reliance upon tool-generated outputs or related digital resources.

The Platform may facilitate grant applications, educational assistance requests, medical support applications, emergency aid requests, welfare support requests, community benefit initiatives, BRAC Forever Fund assistance programs, and other charitable support mechanisms.

Submission of an application does not guarantee:

All applications remain subject to:

Applicants agree that:

BRAC reserves the right to approve, reject, defer, suspend, investigate, modify, discontinue, withdraw, or close any application without creating an obligation to provide assistance.

Grant decisions remain final unless otherwise required by applicable law.

The Organization shall not be liable for losses, expenses, expectations, opportunities, delays, or consequences arising from application outcomes, eligibility determinations, funding limitations, verification procedures, or grant decisions.

The Platform may provide Lost & Found Services, Missing Person Reporting Systems, Recovery Assistance Programs, Public Recovery Directories, Found Property Registries, Intelligence Submission Channels, Missing Document Services, Missing Animal Reporting Services, and related community recovery features.

Users acknowledge that:

To protect privacy and reduce fraudulent claims:

The Organization may facilitate communication and verification procedures between parties where appropriate. However, direct communication between users may be restricted, delayed, moderated, withheld, or denied where necessary to protect privacy, safety, security, compliance obligations, fraud prevention interests, or investigative processes.

Users shall not submit:

BRAC reserves the right to reject claims, suspend participation, remove suspicious listings, cooperate with lawful authorities, or take appropriate action where misuse is identified.

BRAC does not guarantee:

Use of the National Recovery Grid remains voluntary and undertaken at the user's own risk.

The Platform may provide internship programs, student engagement initiatives, educational participation opportunities, community service programs, social impact projects, volunteer-learning experiences, institutional partnerships, and related academic or skill-development activities.

Such programs may be available to:

Participation in internship or educational programs is voluntary and subject to eligibility requirements, organizational policies, verification procedures, conduct standards, attendance requirements, project completion requirements, and applicable program guidelines.

BRAC may, at its sole discretion, provide:

Issuance of any certificate, recommendation, acknowledgment, or recognition remains subject to successful completion of applicable requirements and compliance with organizational standards.

Participation in an internship or educational program does not guarantee:

Participants are expected to act professionally, ethically, respectfully, and in compliance with applicable laws, institutional requirements, Platform policies, and organizational standards.

BRAC reserves the right to approve, reject, suspend, restrict, revoke, terminate, or otherwise modify participation in any internship, educational, training, leadership, or community engagement program where necessary for operational, legal, disciplinary, compliance, safety, reputational, or organizational reasons.

The Organization shall not be liable for academic decisions, institutional determinations, credit recognition outcomes, employment opportunities, career outcomes, or third-party decisions relating to participation in internship or educational programs.

The Platform may publish articles, awareness campaigns, educational materials, public-interest resources, research summaries, legal awareness content, community education materials, Know Your Rights publications, informational guides, and related content.

Such content is provided solely for educational, informational, awareness-building, and public-interest purposes.

Nothing published through the Platform constitutes:

Users should seek guidance from appropriately qualified professionals before making legal, financial, tax, healthcare, regulatory, or other significant decisions.

BRAC does not guarantee the completeness, accuracy, applicability, suitability, or continued availability of informational content.

The Organization shall not be responsible for actions, interpretations, decisions, outcomes, losses, damages, or consequences arising from reliance upon educational materials, awareness content, or informational resources published through the Platform.

The Platform may contain links, integrations, references, APIs, payment gateways, cloud infrastructure services, communication platforms, verification systems, analytics services, embedded content, advertisements, software tools, social media integrations, external resources, and other third-party technologies.

Such third-party services operate independently and are governed by their own terms, privacy policies, operational practices, and legal requirements.

BRAC does not control and shall not be responsible for:

Users access third-party services entirely at their own discretion and risk.

The inclusion of any third-party service, link, integration, reference, or resource shall not be interpreted as an endorsement, guarantee, sponsorship, recommendation, or approval by BRAC unless expressly stated otherwise.

All content, materials, software, graphics, visual designs, layouts, databases, branding elements, trademarks, logos, educational resources, directories, campaign content, publications, source code components, interfaces, documents, reports, systems, and proprietary materials made available through the Platform are protected by applicable intellectual property laws.

This includes, without limitation:

No material may be copied, reproduced, modified, distributed, republished, reverse engineered, licensed, sold, exploited, or otherwise used without prior written authorization from BRAC or the applicable rights holder.

Unauthorized use may result in suspension of access, legal proceedings, civil remedies, criminal action where applicable, and enforcement of intellectual property rights.

BRAC respects the privacy of donors, applicants, volunteers, interns, campaign creators, beneficiaries, petition participants, supporters, members, and visitors.

The collection, processing, storage, retention, disclosure, security, and protection of personal information shall be governed by the Platform's Privacy Policy.

By using the Platform, users acknowledge that personal information may be collected and processed for purposes including:

Users are encouraged to review the Privacy Policy for complete information regarding data collection, privacy rights, retention practices, security measures, and data protection procedures.

To the fullest extent permitted by applicable law, BRAC, its directors, officers, employees, volunteers, advisors, representatives, affiliates, service providers, licensors, contractors, partners, and authorized personnel shall not be liable for any direct, indirect, incidental, consequential, punitive, special, exemplary, or other damages arising from or relating to:

Use of the Platform is undertaken voluntarily and entirely at the user's own risk.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.

Users agree to defend, indemnify, and hold harmless BRAC Global Social Foundation, its directors, officers, employees, volunteers, interns, representatives, advisors, affiliates, partners, licensors, contractors, service providers, and authorized personnel from and against any claims, liabilities, losses, damages, penalties, fines, investigations, proceedings, judgments, settlements, costs, expenses, or legal fees arising from or relating to:

This indemnification obligation shall survive account closure, termination of participation, suspension of services, or discontinuation of Platform access.

BRAC reserves the right to revise, amend, modify, replace, supplement, update, suspend, discontinue, or otherwise alter these Terms & Conditions at any time.

Changes may be introduced to reflect:

Updated versions shall become effective upon publication unless otherwise specified.

Users are encouraged to review these Terms periodically.

Continued use of the Platform following publication of revised Terms & Conditions constitutes acceptance of such modifications and updates.

These Terms & Conditions shall be governed by, interpreted, and enforced in accordance with the laws of India.

Any dispute, claim, controversy, action, proceeding, complaint, or legal matter arising out of or relating to:

shall be subject to the exclusive jurisdiction of the competent courts located in Maharashtra, India, unless otherwise required by applicable law.

Nothing in this section shall limit BRAC's right to seek appropriate legal remedies in any competent jurisdiction where necessary to protect its rights, intellectual property, assets, users, systems, reputation, or lawful interests.

If any provision, clause, section, term, or portion of these Terms & Conditions is determined by a court, tribunal, regulator, governmental authority, or competent body to be invalid, unlawful, unenforceable, or contrary to applicable law, such determination shall not affect the validity, legality, or enforceability of the remaining provisions.

The remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

Any invalid or unenforceable provision shall, where possible, be interpreted and enforced in a manner that most closely reflects the original intent of the provision while remaining compliant with applicable legal requirements.